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Wallcat towing in georgia5/26/2023 ![]() Capable of leading technical recovery for incidents to minimize impact to customers.Strong understanding of software systems concepts such as databases, networking, firewalls, protocols, certificates and more.Full life cycle development experience with Agile development methodologies and tools such as Azure DevOps.5-8+ years’ work experience in a related field.Delivery with a focus on quality and an exceptional experience for customers/end users.Provide coaching and training to the solutions' users and junior application support team members.Identify and deliver on opportunities to use automation to increase efficiency, and drive service availability.Reduce risk from deployments by improved use of resilience and ensure adequate testing of releases is done.Ensure platforms have in-depth monitoring, alerting and key services are proactively managed.Proactively identify risks to the services and remediate them.Review of technical changes to the existing systems through change management process.Lead business process reviews, coordinate with stakeholders to create or improve “to-be” workflows and educate stakeholders on improved processes.Contribute to the architecture designs for enterprise applications.Lead in upgrade and management of systems and recommend ways for improving performance, availability, and scalability of solutions.Provide technical leadership in the Go Live and Post Go Live support for project and solutions.Lead in technical discussions for configuration, testing, and operations of our platform solutions.Also responsible for documenting the product roadmaps by working with the product vendors and reducing risks and volume of incidents on the platforms. Focus is on ensuring all services have in-depth monitoring, alerting and are proactively managed. The Senior Application Specialist is responsible for the availability and reliability of enterprise application services.
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